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Disastrous day for Fort Washington-based Nutrisystem’s parent company

Michael Petusky, a health care analyst for Chicago-based Barrington Research, put the onus for Tivity’s failure squarely on Nutrisystem. “They’ve been woefully short on attracting customers through digital advertising," he said. "Weight Watchers does a much better job."

Nutrisystem products are cataloged at a Horsham facility. The firm was sold in 2018 to Tivity Health Systems, whose stock plummeted after hours Wednesday after poor quarterly earnings were announced.
Nutrisystem products are cataloged at a Horsham facility. The firm was sold in 2018 to Tivity Health Systems, whose stock plummeted after hours Wednesday after poor quarterly earnings were announced.Read moreBRADLEY C. BOWER / Associated Press

The parent company of Fort Washington-based Nutrisystem fired its CEO and saw its stock price tumble more than 30 percent in after-hours trading Wednesday after it disclosed a net loss of $286.8 million for the year on revenues of $1.13 billion.

Tivity Health of Nashville, one of the South’s largest health-care companies, saw its stock (TVTY) fall by more than $7 after hours to $15.40, down more than 32 percent by mid-evening.

Tivity bought Nutrisystem, the diet meals company, for about $1.4 billion in cash and stock in March 2019. The merger plan had called for Nutrisystem chief executive Dawn Zier to stay on as Tivity’s president and chief operating officer, reporting to Tivity chief executive Donato Tramuto.

Tivity “mutually terminated” Zier’s employment with the company in December 2019, according to a report in the Nashville Post. Zier, who received a graduate degree from the Massachusetts Institute of Technology and an MBA from MIT’s Sloan School of Management, now serves on the boards of Spirit Airlines and the Hain Celestial Group Inc.

Her former boss, Tramuto, was “terminated without cause” and resigned from Tivity’s board of directors effective Tuesday, according to documents filed Wednesday with the Securities and Exchange Commission. The board appointed current director Robert J. Greczyn Jr. interim CEO while it conducts a CEO search. Greczyn, a board member since 2015, has over 30 years of experience in leadership roles in managed care and health care.

Michael Petusky, a health-care analyst for Chicago-based Barrington Research, put the onus for Tivity’s problems squarely on Nutrisystem.

“They’ve been woefully short on attracting customers through digital advertising," he said. “Weight Watchers does a much better job. Their TV ads were better this year, but they were still using Marie Osmond as an occasional spokeswoman” even though she started appearing for the company in 2007.

“They went 0 for 3 in three diet seasons [after Christmas]," Petusky continued. "They’re growing customer base, but if they’re cutting price so that the revenues are meaningfully impacted, that’s not a win on a net basis.”

“The whole keto diet phenomenon was a business they should have been able to figure out; it’s ubiquitous,” Petusky said. “But they couldn’t figure a way to grow that.

On Wednesday Tivity also appointed Tommy Lewis, recently named chief operating officer, as interim president of the Nutrition Business Unit to replace Keira Krausz, who resigned, effective Feb. 18.

Nutrisystem, a longtime competitor to WW, formerly called Weight Watchers, and other diet-meal programs, initially sold liquid protein food supplements to people looking for rapid weight loss, before shifting to prepared low-calorie meals.

The company’s shares have had a history of feast or famine. Sales topped $1 billion in the 1990s, but fell to half that after an abortive internet initiative. Personalities including self-help guru Susan Powter have served as Nutrisystem spokespeople. Nutrisystem was founded by vacuum-cleaner-distributor-turned-Philadelphia-76ers-owner Harold Katz as Shape Up in the early 1970s.